Terms and Conditions for Mathura Taxi Services

Welcome to Mathura Taxi Services. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before booking any services.

1. General Terms

  • Mathura Taxi Services provides transportation services within Mathura and surrounding areas.
  • By booking a taxi with us, you agree to provide accurate, complete, and truthful information during the booking process.
  • These terms and conditions apply to all services provided by Mathura Taxi Services, including local travel, outstation rides, and airport/railway station pickups.

2. Booking and Payment

  • All bookings must be confirmed through our online or offline booking system, which may require advance payment or a deposit.
  • Payments for services are to be made at the time of booking or as agreed upon. We accept various forms of payment including cash, credit/debit cards, and other methods.
  • The fare quoted at the time of booking is final, unless there are significant changes in the route or additional services requested during the trip.

3. Cancellations and Refunds

  • Cancellations must be made at least 24 hours before the scheduled pickup time for a full refund.
  • In case of no-show or last-minute cancellations, a cancellation fee may apply as per our policy.
  • Refunds will be processed within a specified time frame, and may take a few business days depending on the payment method.

4. Passenger Conduct

  • Passengers must comply with all traffic rules, safety regulations, and instructions from the driver.
  • Any disruptive, unsafe, or illegal behavior by passengers will result in immediate termination of the ride without refund.
  • The passenger is responsible for any damages to the vehicle caused by them during the trip.

5. Limitation of Liability

  • Mathura Taxi Services is not liable for delays or inconveniences caused by external factors such as traffic, weather conditions, or accidents.
  • We do not accept responsibility for any lost or stolen property during your ride.
  • In case of any disputes or complaints, we will try to resolve them promptly and fairly.

6. Privacy and Data Protection

  • Your personal information will be used solely for providing the taxi service and processing payments, as outlined in our Privacy Policy.
  • We will not share your personal data with third parties without your consent, except as required by law or to complete your ride.

7. Changes to Terms and Conditions

  • Mathura Taxi Services reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website or communicated to you directly.
  • Your continued use of our services after any changes constitutes your acceptance of the updated terms.

8. Governing Law

  • These terms and conditions are governed by the laws of India.
  • Any disputes related to our services will be subject to the exclusive jurisdiction of the courts in Mathura, Uttar Pradesh.

9. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at info@mathurataxiservices.com

By booking a ride with Mathura Taxi Services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.